Privacy Policy
This policy explains how A Fresh Start Homecare Agency ("we") handles information you share through this website.
Information we collect
When you submit a form, we collect the details you provide, such as your name, phone number, email, and a description of the care you're looking for or the position you're applying for. We don't sell or rent this information.
How we use it
We use your information only to respond to you, arrange a consultation, consider your employment application, or provide services you request.
Health information
Please don't send detailed medical information through website forms. We'll discuss care needs privately by phone or in person, and handle any health information you share with care and confidentiality.
Cookies and analytics
With your permission, we use Google Analytics, loaded through Cloudflare, to learn which pages visitors use, along with general details such as device type and approximate location. Analytics stays off unless you choose Accept, and you can change your choice at any time with the Privacy Preferences link at the bottom of every page. Your choice is saved in your browser. We don't use advertising trackers, and we never send your form answers to analytics.
Service providers
Cloudflare hosts this website. Forms you submit are delivered to our office by email through Resend. The map on our Contact page comes from Google Maps and our fonts come from Google Fonts, so Google may receive basic technical details, such as your IP address, when those load, and the map may set Google's own cookies.
Contact
Questions about privacy? Call (252) 822-1790 or write to us at 301 South Church St., Suite 153, Rocky Mount, NC 27804.
Last updated November 2026.