Help is available right now
If someone's life or safety is in danger, don't wait to hear back from us. Call 911. For everything else on this page, help is free, confidential, and answers 24/7.
Medical emergency
Call 911
If someone is hurt, has fallen and can't get up, has chest pain, trouble breathing, or signs of a stroke, call 911 right away. Don't wait for us to call back.
Mental health or suicide crisis
Call or text 988
The 988 Suicide & Crisis Lifeline is free, confidential and open 24/7 for anyone in emotional distress, and for worried family members. Chat online at 988lifeline.org.
Prefer to text?
Text HOME to 741741
Crisis Text Line connects you with a trained crisis counselor by text message, any time of day or night.
Housing, food or shelter
Dial 211
NC 211 connects North Carolina residents with local help for shelter, food, utilities and more, 24/7. Visit nc211.org.
Worried about an older adult's safety?
If you suspect an older or disabled adult is being abused, neglected or exploited, call 911 if they're in immediate danger. Otherwise, contact the adult protective services unit at your county Department of Social Services.
Non-urgent questions about care
For questions about home care, scheduling or a current client, call our office at (252) 822-1790. Our line is not monitored as an emergency service.